You have 14 days to return a book, it must be un-opened and in it’s original condition. Please make sure you return with a recorded-delivery service and covering the full value of the book.
PLEASE NOTE: You are responsible for the costs of returning a book back to us unless we delivered the item to you in error, or if the item is damaged or defective.
When will I get a refund after I have sent a book back?
Refunds will take up to 4 – 7 business days after the book is recieved back.
You may cancel your order at any stage before it is delivered to you. Please be aware that sometimes your order will be to far into the shipping process and therefore you will need to follow the process laid out for returns above.
You may cancel your order by contacting us by emailing at firstname.lastname@example.org in accordance with the following provisions.
In the unlikely event that your books arrives damaged when delivered to you, or is not what you ordered, we may offer an exchange or refund as appropriate after an investigation as to how this damage happened and through contact with the postal service. This policy does not affect your statutory rights.