Shipping

Expensive Shipping?

Shipping charges are out of our control, if you have a cheaper alternative to our shipping prices, based on our location of Dublin – Ireland please get in touch (Contact Us) and we will happily update our costs. However, we have exhausted all avenues to find the cheapest solution, but please feel free to confirm our costs externally on a shipping quote website.

If you want more than one Book?  

If you would like to purchase more than one book please Contact Us. We will get you a quote for the correct shipping charge.

What happens after I place my order?

We will send you a confirmation email once you have completed your order through our checkout system, once we have confirmed payment your book will be shipped within 5 working days of your payment being confirmed as complete.

Once we have posted your book we will provide you with a tracking number via email. Please allow up to 28 days before contacting us if you believe your book has gone missing, Greyfox Books however cannot be held responsible for books lost in the mail, but we will be happy to enquire with An Post on your behalf. Please make sure you enquire with your local shipping/postal company before hand, forwarding the response and details to us.

We ship each book in a specially created Book Mailer to ensure your book is protected in the best possible way for its journey to you. The cost of the packaging is part of the books initial price, approx €2.00 but we are happy to cover that cost.

Payment:

Payments are via PayPal Checkout to ensure secure online payments.  You do not need a PayPal account to purchase from us, payments are instant but sometime it can take upto 24hrs.  If this takes longer, it may impact your shipping time, but we will keep you informed if necessary.

Taxes:

Books are Zero Tax rated in Ireland and the UK but you might be liable for Import Duties. We will ensure the shipping label contains the words “Reading Book” in the description.  It is up to you to pay any import duties your country or state imposes.

Support or questions:

Please Contact Us if you have any further questions or queries.  We will get back to you as quickly as possible.  Greyfox Books is based in Dublin, Ireland.